Shipping policy

Nova Selects Store - Shipping Policy

Thank you for visiting and shopping at Nova Selects Store. We are dedicated to providing fast, reliable, and secure tracked shipping straight to your doorstep.

1. Shipping Locations
We currently proudly offer fully tracked domestic shipping across the United Kingdom.

2. Shipping Cost & Rates
To make your shopping experience as seamless as possible, we offer FREE Tracked Shipping on all orders. There are no hidden delivery fees or order minimums applied at checkout.
• United Kingdom Standard Shipping: FREE (Tracked)

3. Order Processing & Handling Times
All orders are processed and packed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive an automated notification as soon as your order has been dispatched into the shipping network.

4. Delivery Timelines
Because we partner directly with specialized wholesale fulfillment networks to source premium goods, our delivery timeframes are generally as follows:
• United Kingdom Deliveries: 4 to 9 business days

Please note that delivery timelines are estimates, and occasional carrier delays may occur during peak promotional holiday seasons. 

5. Shipment Tracking
Every single order leaves our dispatch network with a unique tracking code. Once your package has been handed over to our delivery carriers (such as Royal Mail, Evri, or Amazon Logistics), we will automatically email you a clickable tracking link. You can track your package's transit journey directly on our storefront or via the carrier map.

6. Customs, Duties, and Import Taxes
All localized EU import VAT and custom clearance fees for items under €150 are calculated and pre-paid seamlessly at checkout. You will not face any hidden handling fees or unexpected cash-on-delivery tariffs when your package arrives at your home.